Iniala Harbour House & Residences

Malta

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Food & Beverage - Front of House

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On Premises

We are seeking a skilled and experienced Electrical &amp; Plumbing Technician to join our Maintenance team at Iniala Harbour House. In this role, you will be responsible for carrying out both electrical and plumbing duties, ensuring all hotel facilities, equipment and guest rooms are maintained to the highest operational and safety standards.&nbsp;&nbsp;
The ideal candidate will have technical qualifications and hands-on experience in both trades, strong troubleshooting abilities, and a proactive approach to maintenance. They should be detail-oriented, guest-focused, and able to work independently as well as collaboratively with the wider team.&nbsp;&nbsp;
Duties &amp; Responsibilities
Electrical Duties 
<ul>
<li>Conduct preventive and corrective maintenance on electrical systems and equipment.&nbsp;</li>
<li>Diagnose, troubleshoot, and repair electrical faults in lighting, power distribution, panels, and control circuits.&nbsp;</li>
<li>Perform routine inspections to ensure electrical safety, performance, and compliance with local regulations and standards.&nbsp;</li>
<li>Support maintenance of HVAC systems, Building Management System (BMS) panels, freshwater pumps, heat pumps, and other plant equipment.&nbsp;</li>
<li>Install, replace, and upgrade electrical components and fixtures as required.&nbsp;</li>
<li>Safely isolate and restore electrical supply during maintenance or emergency interventions.&nbsp;</li>
</ul>
Plumbing Duties 
<ul>
<li>Perform preventive and corrective maintenance on plumbing systems including water supply, drainage, and sanitary installations.&nbsp;</li>
<li>Repair, replace, and install plumbing fixtures such as faucets, valves, water heaters, pumps, and pipelines.&nbsp;</li>
<li>Identify leaks, blockages, and system faults, ensuring timely and effective remediation.&nbsp;</li>
<li>Monitor water pressure, filtration systems, and circulation to ensure smooth operation.&nbsp;</li>
</ul>
General Responsibilities 
<ul>
<li>Respond efficiently to daily maintenance requests, work orders, and emergency call-outs.&nbsp;</li>
<li>Carry out routine inspections of guest rooms, public areas, back-of-house spaces, mechanical rooms, and plant areas.&nbsp;</li>
<li>Participate in energy-saving initiatives, including sustainability certification audits and propose improvements for efficiency.&nbsp;</li>
<li>Maintain clear and up-to-date records of completed tasks, materials used, and outstanding works.&nbsp;</li>
<li>Ensure compliance with all health, safety, and hotel operational standards at all times.&nbsp;</li>
<li>Collaborate closely with the Maintenance and Operations teams to minimise downtime and disruption.&nbsp;</li>
<li>Assist in contractor coordination during specialised repairs, servicing, or equipment sourcing.&nbsp;</li>
<li>Provide professional and courteous assistance when interacting with guests or colleagues.&nbsp;</li>
<li>Maintain a clean, organised, and safe working environment, ensuring tools and materials are stored correctly.&nbsp;</li>
<li>Carries out other job-related duties as assigned in support of hotel operations.&nbsp;</li>
</ul>
Qualifications &amp; Experience
<ul>
<li>Minimum 5 years’ experience in electrical and plumbing maintenance, preferably within hospitality or commercial buildings.&nbsp;</li>
<li>In possession of a valid Enemalta License A and License B.&nbsp;</li>
<li>Minimum Secondary Level Education.&nbsp;</li>
<li>Excellent communication and teamwork skills. Fluency in the English language is a must.&nbsp;</li>
<li>Strong troubleshooting and problem-solving skills.&nbsp;</li>
<li>Ability to work safely with hand tools, power tools, and technical equipment.&nbsp;</li>
<li>Well-presented, polite, and guest-oriented.&nbsp;</li>
<li>Reliable, responsible, and proactive in identifying maintenance issues.&nbsp;</li>
<li>Ability to work independently and manage tasks in time-sensitive situations.&nbsp;</li>
<li>Physically able to perform tasks involving lifting, climbing ladders or scaffoldings, and accessing confined spaces.&nbsp;</li>
<li>Required to work shifts, including weekends and public holidays. </li>
<li>Participate in on-call rotation or after-hours interventions where required.&nbsp;</li>
</ul>
Lifestyle &amp; Career Benefits
At Iniala we are committed to providing our employees with an exceptional working experience that goes beyond just a job. When you join our team, you will enjoy a wide range of benefits designed to support your well-being, growth, and career development. These include:&nbsp;
<ul>
<li>Competitive salary package&nbsp;</li>
<li>Private health insurance&nbsp;</li>
<li>Healthy Minds Work programme in collaboration with the Richmond Foundation, offering free emotional support and therapy sessions.&nbsp;</li>
<li>Free meals provided during shifts.&nbsp;</li>
<li>State-of-the-art employee quarters for your comfort, featuring showers, changing rooms, lockers, a kitchen and lounging area.&nbsp;</li>
<li>Free transport home after late-night shifts&nbsp;&nbsp;</li>
<li>Sponsorship of work permit costs.&nbsp;</li>
<li>High-quality training and development programmes to enhance your skills.&nbsp;</li>
<li>Experience working in Malta’s only Forbes Five-Star hotel, Iniala Harbour House&nbsp;</li>
<li>A commitment to sustainability and supporting charitable initiatives, giving you the opportunity to actively participate in and drive positive change.&nbsp;</li>
<li>Exciting opportunities for career growth and progression within our global network of restaurants and hotels.&nbsp;</li>
<li>A diverse and inclusive environment where everyone is valued.&nbsp;</li>
</ul>

We are seeking a skilled and experienced Electrical &amp; Plumbing Technician to join our Maintenance team at Iniala Harbour House.  In this role, you will be responsible for carrying out both...

Electrical & Plumbing Technician

Overview
Iniala is a luxury hospitality brand renowned for its commitment to culinary excellence, innovation, and outstanding guest experiences. With award-winning properties across multiple locations, we deliver exceptional dining experiences that showcase creativity, precision, and uncompromising quality.&nbsp;
We are currently seeking a dedicated and talented Head Chef to lead the culinary operations of our brand-new restaurant concept in Malta. This role is more than a job. It is a unique opportunity to lead a signature restaurant from its inception and elevate a career within a prestigious brand.
The ideal candidate is an accomplished culinary leader with a strong background in high-end or fine-dining operations. They consistently deliver exceptional food quality, inspire and mentor kitchen teams, and demonstrate impeccable attention to detail.&nbsp;
Duties &amp; Responsibilities  
Pre-Opening Responsibilities 
<ul>
<li>Lead the culinary pre-opening process, ensuring all kitchen systems, structures, and standards are in place ahead of launch.&nbsp;</li>
<li>Coordinate with project teams, contractors, and suppliers to finalise the layout, equipment specifications, and operational readiness of the kitchen.&nbsp;</li>
<li>Recruit, onboard, and train kitchen staff, ensuring all team members are aligned with the restaurant’s standards, culture, and vision.&nbsp;</li>
<li>Develop kitchen workflows, standard operating procedures, mise en place systems, and production schedules to ensure efficient and seamless service from day one.&nbsp;</li>
<li>Collaborate with the Chef Patron and his team on tastings, menu refinement, recipe documentation, and plating guides.&nbsp;</li>
<li>Establish supplier relationships and oversee the sourcing of premium ingredients required for launch.&nbsp;</li>
<li>Conduct all necessary food safety, hygiene, and operational compliance checks prior to opening.&nbsp;</li>
</ul>
Operational Responsibilities&nbsp;
<ul>
<li>Lead and inspire the kitchen team to consistently deliver exceptional dishes that exceed guest expectations and reflect the restaurant’s culinary identity.&nbsp;</li>
<li>In conjunction with the Chef Patron, contribute to innovative and seasonally inspired menus that showcase the finest ingredients, flavours, and techniques while adhering to brand standards.&nbsp;</li>
<li>Oversee kitchen operations, including food procurement, inventory management, and cost control, to optimise efficiency and profitability while maintaining the highest quality.&nbsp;</li>
<li>Actively participate in the food preparation process as required.&nbsp;</li>
<li>Ensure all kitchen equipment and tools are in excellent working condition, coordinating servicing and repairs when necessary.&nbsp;</li>
<li>Implement and enforce rigorous food safety and sanitation protocols to ensure full compliance with health regulations.&nbsp;</li>
<li>Train, mentor, and develop kitchen staff, fostering a culture of excellence, teamwork, and continuous improvement.&nbsp;</li>
<li>Collaborate closely with the restaurant management team on menu planning, special events, and other culinary initiatives to ensure seamless execution and outstanding guest satisfaction.&nbsp;</li>
<li>Stay informed of industry trends, culinary developments, and market movements to ensure the restaurant remains competitive and innovative.&nbsp;</li>
<li>Carry out other related duties as required from time to time.</li>
</ul>
Qualifications &amp; Experience&nbsp;
<ul>
<li>Proven experience as a Head Chef in a fine dining restaurant, demonstrating a track record of culinary excellence and leadership.&nbsp;</li>
<li>In possession of a culinary degree or equivalent certification from a recognised culinary institution.&nbsp;&nbsp;</li>
<li>Extensive knowledge of classical and contemporary culinary techniques, ingredients and cuisines, with a passion for pushing the boundaries of gastronomy and creativity.&nbsp;</li>
<li>Strong organisational and managerial skills, with the ability to effectively lead and motivate a diverse team in a fast-paced, high-pressure environment.&nbsp;&nbsp;</li>
<li>Excellent communication and interpersonal abilities, with the capacity to collaborate effectively with colleagues at all levels and provide exceptional service to guests.&nbsp;&nbsp;</li>
<li>Proficiency in menu development, food costing and kitchen management software is a plus.&nbsp;&nbsp;</li>
<li>A valid Food Handling B certificate is considered an advantage; however, candidates who do not yet have one will receive full support to obtain it.&nbsp;</li>
<li>Required to work evenings, weekends and Public Holidays.</li>
</ul>
Lifestyle &amp; Career Benefits
At Iniala, we are committed to providing our employees with an exceptional working experience that goes beyond just a job. When you join our team, you will enjoy a wide range of benefits designed to support your well-being, growth, and career development. These include:&nbsp;&nbsp;
<ul>
<li>Competitive salary package including monthly Service Charge on top of the basic salary.&nbsp;</li>
<li>Private health insurance&nbsp;&nbsp;</li>
<li>Healthy Minds Work programme in collaboration with the Richmond Foundation, offering free emotional support and therapy sessions.&nbsp;&nbsp;</li>
<li>Free meals provided during shifts.&nbsp;&nbsp;</li>
<li>State-of-the-art employee quarters for your comfort, featuring showers, changing rooms, lockers, a kitchen and lounging area.&nbsp;&nbsp;</li>
<li>Free transport home after late-night shifts&nbsp;&nbsp;</li>
<li>Complimentary Laundry service for your uniforms&nbsp;&nbsp;</li>
<li>Sponsorship of work permit costs.&nbsp;&nbsp;</li>
<li>High-quality training and development programmes to enhance your skills.&nbsp;&nbsp;</li>
<li>Experience working alongside a globally renowned chef.&nbsp;&nbsp;</li>
<li>A commitment to sustainability and supporting charitable initiatives, giving you the opportunity to actively participate in and drive positive change.&nbsp;</li>
<li>A diverse and inclusive environment where everyone is valued.&nbsp;</li>
</ul>

Overview
Iniala is a luxury hospitality brand renowned for its commitment to culinary excellence, innovation, and outstanding guest experiences. With award-winning properties across multiple...

Head Chef

We are seeking a Front Office Manager to lead the front office operations and set the standard for exceptional guest experiences across our properties. The role is responsible for ensuring service consistency, supporting operational efficiency, and fostering a warm, professional, and personalised approach at every guest touchpoint.
The ideal candidate demonstrates a strong guest-first mindset, ensuring high service standards through attention to detail and consistent operational excellence.&nbsp;
Duties &amp; Responsibilities  
<ul>
<li>Ensures a consistently exceptional, personalised and anticipatory guest experience across all properties.</li>
<li>Sets, monitors, and upholds luxury service standards, including service recovery and guest satisfaction outcomes.&nbsp;</li>
<li>Oversees the handling of guest feedback, complaints, and service recovery, ensuring timely and professional resolution.&nbsp;</li>
<li>Maintains high visibility in guest-facing areas and leads by example in guest interactions.&nbsp;</li>
<li>Oversees all front office operations across our properties, including arrivals, departures, reservations, billing, and night audit processes.&nbsp;</li>
<li>Ensures standard operating procedures are implemented, followed, and consistently applied across all locations.&nbsp;</li>
<li>Monitors daily operations to ensure efficiency, accuracy, and service continuity.&nbsp;</li>
<li>Ensures lobby and reception areas are consistently welcoming, professional, and well presented.&nbsp;</li>
<li>Leads, coaches, and develops the Front Office team members.&nbsp;</li>
<li>Supports recruitment, onboarding, training, and performance management of front office team members.&nbsp;</li>
<li>Fosters a positive, professional, and service-driven culture aligned with company values.&nbsp;</li>
<li>Drives upselling and cross-selling initiatives, including room upgrades and hotel services, to maximise revenue.&nbsp;</li>
<li>Monitors front office-related revenue performance and supports achievement of commercial targets.&nbsp;</li>
<li>Ensures commission schemes related to upselling and service sales are communicated and effectively implemented.&nbsp;</li>
<li>Monitors, reviews, and responds to online guest feedback and reviews, ensuring appropriate follow-up actions are taken to drive continuous service improvement and protect brand reputation.&nbsp;</li>
<li>Acts as a key liaison between front office teams and other departments to ensure seamless guest experiences.&nbsp;</li>
<li>Coordinates front office operations across properties to ensure consistency in standards, communication, and reporting.&nbsp;</li>
<li>Verifies and reconciles stock takes related to front office operations, ensuring accuracy and compliance with internal controls.&nbsp;</li>
<li>Reviews and verifies transport-related invoices.&nbsp;</li>
<li>Collaborates with senior management on operational improvements and guest experience initiatives.&nbsp;</li>
<li>Prepares operational reports, forecasts, and performance updates as required.&nbsp;</li>
<li>Undertakes Duty Manager duties as per roster issued.&nbsp;&nbsp;</li>
<li>Carries out other job-related duties as assigned in support of hotel operations.&nbsp;</li>
</ul>
Qualifications &amp; Experience  
<ul>
<li>Proven experience in a Front Office Manager or senior front office leadership role ideally within a luxury or upscale hospitality environment.&nbsp;&nbsp;</li>
<li>Excellent communication skills, with fluency in spoken and written English. Additional language skills are considered an asset.&nbsp;</li>
<li>Strong computer literacy, including proficiency in the Microsoft Office suite. Working knowledge of Opera property management system is considered an asset.&nbsp;</li>
<li>Demonstrated experience leading, coaching, and developing teams, with the ability to set clear standards and drive performance.&nbsp;</li>
<li>Exceptional interpersonal skills with the ability to with the ability to engage confidently with guests and senior stakeholders.&nbsp;</li>
<li>Strong problem-solving skills, with the ability to manage complex or challenging situations calmly and effectively.&nbsp;</li>
<li>Commercial awareness, with a proven ability to support revenue generation through upselling, service promotion, and guest-focused sales initiatives.&nbsp;</li>
<li>Excellent organisational and time management skills, with the ability to multitask and prioritise in a fast-paced environment.&nbsp;</li>
<li>A genuine passion for delivering personalised, memorable guest experiences while maintaining high operational standards. &nbsp;</li>
<li>Required to work shifts, including weekends and public holidays. </li>
</ul>
Lifestyle &amp; Career Benefits
At Iniala, we are committed to providing our employees with an exceptional working experience that goes beyond just a job. When you join our team, you will enjoy a wide range of benefits designed to support your well-being, growth, and career development. These include:&nbsp;
<ul>
<li>Competitive salary package&nbsp;&nbsp;</li>
<li>Private health insurance&nbsp;</li>
<li>Healthy Minds Work programme in collaboration with the Richmond Foundation, offering free emotional support and therapy sessions.&nbsp;</li>
<li>Free meals provided during shifts.&nbsp;</li>
<li>State-of-the-art employee quarters for your comfort, featuring showers, changing rooms, lockers, a kitchen and lounging area.&nbsp;</li>
<li>Free transport home after late-night shifts&nbsp;&nbsp;</li>
<li>Sponsorship of work permit costs.&nbsp;</li>
<li>High-quality training and development programmes to enhance your skills.&nbsp;</li>
<li>Experience working in Malta’s only Forbes Five-Star hotel, Iniala Harbour House&nbsp;</li>
<li>A commitment to sustainability and supporting charitable initiatives, giving you the opportunity to actively participate in and drive positive change.&nbsp;</li>
<li>Exciting opportunities for career growth and progression within our global network of restaurants and hotels.&nbsp;</li>
<li>A diverse and inclusive environment where everyone is valued.&nbsp;</li>
</ul>

We are seeking a Front Office Manager to lead the front office operations and set the standard for exceptional guest experiences across our properties. The role is responsible for ensuring service...

Front Office Manager

We are seeking to recruit a passionate and talented Commis Chef to join our 2* Michelin restaurant, ION Harbour by Simon Rogan. In this role, you will work closely with our team of skilled chefs to prepare and present high-quality dishes that consistently meet our Michelin standards.&nbsp;&nbsp;&nbsp;
This is an excellent opportunity for culinary professionals who are seeking to grow and develop their skills in a world-class dining environment.&nbsp;&nbsp;
Duties &amp; Responsibilities 
<ul>
<li>Assists in the preparation of ingredients and mise en place for daily service, ensuring all items are of the highest quality and freshness.&nbsp;&nbsp;&nbsp;</li>
<li>Execute culinary techniques to cook and finish dishes as per the recipes and standards set by the Head Chef.&nbsp;&nbsp;&nbsp;</li>
<li>Contributes to the artistic presentation of dishes, paying attention to detail and maintaining consistency in plating.&nbsp;&nbsp;&nbsp;</li>
<li>Maintain a clean and organised workspace, following strict sanitation and safety guidelines to ensure food safety and hygiene.&nbsp;&nbsp;&nbsp;</li>
<li>Work closely with the kitchen team to ensure smooth service and efficient communication during peak hours.&nbsp;&nbsp;&nbsp;</li>
<li>Continuously seek to expand culinary knowledge and skills through training and mentorship from senior chefs.&nbsp;&nbsp;&nbsp;</li>
<li>Assist in quality control measures to ensure that all dishes leaving the kitchen meet our Michelin standards.&nbsp;&nbsp;&nbsp;</li>
<li>Assist in the monitoring of inventory levels of ingredients and supplies to ensure timely stock rotation and restocking. &nbsp;&nbsp;</li>
<li>Assists in measures to reduce waste and minimise costs wherever possible, while maintaining high standards of food quality and service.&nbsp;&nbsp;</li>
<li>Carries out other job-related duties as required.  &nbsp;&nbsp;</li>
</ul>
Qualifications &amp; Experience 
<ul>
<li>A minimum of 1 year of previous experience, preferably in a Michelin-starred or fine dining establishment.&nbsp;&nbsp;</li>
<li>Good communication skills, with fluency in the English language.&nbsp;&nbsp;&nbsp;</li>
<li>Excellent time management skills, with the ability to prioritise tasks in a fast-paced environment.&nbsp;&nbsp;</li>
<li>Enthusiasm and willingness to learn and grow within the team.&nbsp;&nbsp;&nbsp;</li>
<li>Able to work effectively in a high-pressure, fast-paced environment.&nbsp;&nbsp;&nbsp;</li>
<li>A team player mindset, with the ability to collaborate effectively with others.</li>
</ul>
Lifestyle &amp; Career Benefits 
<ul>
<li>At ION Harbour, we are committed to providing our employees with an exceptional working experience that goes beyond just a job. When you join our team, you will enjoy a wide range of benefits designed to support your well-being, growth, and career development. These include:&nbsp;&nbsp;</li>
<li>Competitive salary package including monthly Service Charge on top of the basic salary.</li>
<li>Private health insurance&nbsp;</li>
<li>Healthy Minds Work programme in collaboration with the Richmond Foundation, offering free emotional support and therapy sessions.&nbsp;</li>
<li>Free meals provided during shifts.&nbsp;</li>
<li>State-of-the-art employee quarters for your comfort, featuring showers, changing rooms, lockers, a kitchen and lounging area.&nbsp;</li>
<li>Free transport home after late-night shifts&nbsp;&nbsp;</li>
<li>Complimentary Laundry service for your uniforms&nbsp;&nbsp;</li>
<li>Sponsorship of work permit costs.&nbsp;</li>
<li>High-quality training and development programmes to enhance your skills.&nbsp;</li>
<li>Experience working in Malta's only two MICHELIN star restaurant, alongside a globally renowned chef.&nbsp;</li>
<li>Opportunities for secondments or training visits at Umbrel restaurants worldwide, including the UK and Hong Kong.&nbsp;</li>
<li>A commitment to sustainability and supporting charitable initiatives, giving you the opportunity to actively participate in and drive positive change.&nbsp;</li>
<li>Exciting opportunities for career growth and progression within our global network of restaurants and hotels.&nbsp;</li>
<li>A diverse and inclusive environment where everyone is valued.&nbsp;</li>
</ul>

We are seeking to recruit a passionate and talented Commis Chef to join our 2* Michelin restaurant, ION Harbour by Simon Rogan. In this role, you will work closely with our team of skilled chefs to...

Commis Chef

We are seeking a dynamic and experienced Gym Instructor to join our team. In this role, you will provide personalised fitness guidance and support to our guests and members in our state-of-the-art gym facility.&nbsp;&nbsp;&nbsp;
The ideal candidate will have prior experience in a similar role, with excellent communication and interpersonal skills.&nbsp;&nbsp;&nbsp;
Duties &amp; Responsibilities 
<ul>
<li>Conducts thorough fitness assessments for hotel guests and/or gym members, taking into consideration their health history, fitness goals and preferences.&nbsp;&nbsp;&nbsp;</li>
<li>Develops personalised workout plans tailored to individual needs, ensuring a safe and effective fitness experience.&nbsp;&nbsp;</li>
<li>Provides a comprehensive orientation of the gym facilities, equipment and services to the new members and/or guests.&nbsp;&nbsp;&nbsp;</li>
<li>Provides private personal training sessions for guests seeking personalised attention and guidance.&nbsp;&nbsp;&nbsp;</li>
<li>Provides safe and effective instruction on exercise techniques and equipment usage.</li>
<li>Monitors and maintains gym equipment, ensuring it is clean, functional and safe for use.&nbsp;&nbsp;</li>
<li>Retains and updates the required guest documentation, in line with established regulations and/or Standard Operating Procedures.&nbsp;&nbsp;&nbsp;</li>
<li>Reports any equipment issues promptly to the relevant department for timely resolution.&nbsp;&nbsp;</li>
<li>Enforces safety guidelines and proper use of equipment to prevent injuries in as much as possible.&nbsp;&nbsp;&nbsp;</li>
<li>Ensures that the gym is maintained to high standards of cleanliness and upkeep at all times, including replenishing of items such as water, towels etc.&nbsp;&nbsp;&nbsp;</li>
<li>Stay informed about the latest fitness trends, techniques and safety protocols to enhance guest experience.&nbsp;&nbsp;</li>
<li>Fosters a welcoming and friendly atmosphere in the gym, creating a positive and motivating environment.&nbsp;&nbsp;&nbsp;</li>
<li>Responds to guest inquiries, provide fitness advise and assist with any concerns related to the gym facility.&nbsp;&nbsp;</li>
<li>Handles and, where necessary, escalates guest complaints and incidents, such as accidents or emergencies, as per established procedures.&nbsp;&nbsp;&nbsp;</li>
<li>Collaborates with other Hotel departments to ensure a seamless and holistic guest experience.&nbsp;&nbsp;&nbsp;</li>
<li>Carries out other job-related duties as required.&nbsp;&nbsp;</li>
</ul>
Qualifications &amp; Experience 
<ul>
<li>In possession of a valid and accredited personal trainer qualification (e.g. EREPS, NASM, ISSA or equivalent)</li>
<li>A minimum of two years' experience in a similar role, preferably within a luxury hotel or high-end hospitality environment.&nbsp;&nbsp;</li>
<li>First Aid certification will be considered an asset.</li>
<li>Excellent communication skills, with fluency in spoken and written English. Proficiency in other languages will be considered an advantage.  &nbsp;&nbsp;</li>
<li>Exceptional interpersonal skills with the ability to build rapport with guests and colleagues alike.&nbsp;&nbsp;</li>
<li>A commitment to delivering a high level of guest service.&nbsp;&nbsp;</li>
<li>Knowledge in general nutrition and wellness will be considered an advantage.&nbsp;</li>
</ul>
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Flexible to work mornings, evenings, weekends and Public Holidays</li></ul>

We are seeking a dynamic and experienced Gym Instructor to join our team. In this role, you will provide personalised fitness guidance and support to our guests and members in our state-of-the-art...

Gym Instructor

We are seeking Lobby Attendants to join our growing team at Iniala. In this frontline role, you will be responsible for creating an exceptional first impression for every guest. With a warm and genuine welcome, you will greet guests upon arrival, assist with their luggage, and ensure a smooth transition into the hotel. Your professional presence and attentive service will set the tone for the extraordinary experience that awaits them.
The ideal candidate is gracious, courteous, and impeccably presented, with a natural ability to deliver exceptional customer care. You should thrive in a luxury environment, anticipate guest needs effortlessly, and take pride in creating memorable first impressions. A positive attitude, strong communication skills, and an unwavering commitment to service excellence are essential.
Duties &amp; Responsibilities
<ul>
<li>To meet and greet all arriving guests at the curb side, with a welcoming and friendly disposition.</li>
<li>Open vehicle doors for guests upon arrival.&nbsp;</li>
<li>Assist the guests with luggage and packages from the curb side and escorts them into the hotel.</li>
<li>Correspond with all relevant departments to ensure a smooth and seamless arrival/departure process.</li>
<li>Handle basic guest inquiries when necessary, escalating complex issues to the relevant departments.</li>
<li>Make arrangements for taxi services or any other form of transport requested by guests.</li>
<li>Monitors the main entrances to the hotel to ensure the safety and security of the premises and its occupants.</li>
<li>Assists in the upkeep and cleanliness of the hotel’s lobby and entrance ways keeping the areas clean and organised to maintain the optimal first impressions for our guests.</li>
<li>Carries out other job-related duties as necessary.</li>
</ul>
Qualifications &amp; Experience
<ul>
<li>Previous similar experience in a luxury hotel is highly preferred.</li>
<li>Proven experience in delivering exceptional guest service, ideally within a high-end hospitality environment.</li>
<li>A genuine passion for delivering exceptional hospitality and enhancing the guest experience at every touchpoint.</li>
<li>Strong communication and interpersonal skills, with the confidence to engage with guests.</li>
<li>Fluent in English; additional languages are an advantage.</li>
<li>Physical ability to lift and transport guest luggage from their vehicle into the lobby, safely and comfortably.</li>
<li>Willingness to work flexible hours, including weekends and holidays, as required by hotel operations.</li>
</ul>
Lifestyle &amp; Career Benefits 
At Iniala we are committed to providing our employees with an exceptional working experience that goes beyond just a job. When you join our team, you will enjoy a wide range of benefits designed to support your well-being, growth, and career development. These include:
<ul>
<li>Competitive salary package&nbsp;</li>
<li>Private health insurance</li>
<li>Healthy Minds Work programme in collaboration with the Richmond Foundation, offering free emotional support and therapy sessions.</li>
<li>Free meals provided during shifts.</li>
<li>State-of-the-art employee quarters for your comfort, featuring showers, changing rooms, lockers, a kitchen and lounging area.</li>
<li>Free transport home after late-night shifts&nbsp;</li>
<li>Sponsorship of work permit costs.</li>
<li>High-quality training and development programmes to enhance your skills.</li>
<li>Experience working in Malta’s only Forbes Five-Star hotel, Iniala Harbour House</li>
<li>A commitment to sustainability and supporting charitable initiatives, giving you the opportunity to actively participate in and drive positive change.</li>
<li>Exciting opportunities for career growth and progression within our global network of restaurants and hotels.</li>
<li>A diverse and inclusive environment where everyone is valued.</li>
</ul>

We are seeking Lobby Attendants to join our growing team at Iniala. In this frontline role, you will be responsible for creating an exceptional first impression for every guest. With a warm and...

Lobby Attendant

About the Role
We are seeking a highly creative and detail-oriented Graphic Designer to join our Marketing Team and play a key role in shaping the visual identity of our luxury hospitality brand. This is a part-time position (16-20hrs per week) with a blend of onsite and hybrid working, offering flexibility while ensuring strong integration with our brand and team culture.
The ideal candidate will have a creative mind with a strong sense of aesthetics, capable of translating our brand values into refined, emotionally engaging visuals across all touchpoints, both digital and print.

Key Responsibilities
<ul>
<li>Design and produce sophisticated visual assets for online and offline marketing, including social media, website visuals, digital ads, email campaigns, and printed materials.</li>
<li>Develop brand-consistent layouts for menus, brochures, guest in-room materials, signage, and event collateral.</li>
<li>Support the marketing team in visual storytelling for seasonal campaigns, hotel events, and press releases.</li>
<li>Collaborate closely with photographers, videographers, and content creators to ensure visual cohesion.</li>
</ul>

Qualifications &amp; Experience
<ul>
<li>Proven experience as a Graphic Designer or similar role, ideally within the luxury, lifestyle, or hospitality sectors.</li>
<li>Proficiency in Adobe Creative Suite (Illustrator, InDesign), complemented by familiarity with Photoshop, Lightroom, Premiere Pro, or After Effects.</li>
<li>Experience with Pitch is regarded as an asset.&nbsp;</li>
<li>Experience with Generative AI tools for creative and visual development purposes.</li>
<li>Solid knowledge of print production processes, including colour management, proofing, and paper selection.</li>
<li>Refined sense of composition, typography, and colour balance, with meticulous attention to detail.</li>
<li>Deep understanding of brand systems and the discipline to uphold their integrity.</li>
<li>Passion for design, culture, and visual storytelling that reflects a contemporary and luxurious aesthetic.</li>
</ul>
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>A portfolio of work must be submitted with the application. Applications submitted without a portfolio (PDF or online link) will not be considered.</li></ul>

About the Role
We are seeking a highly creative and detail-oriented Graphic Designer to join our Marketing Team and play a key role in shaping the visual identity of our luxury hospitality brand....

Graphic Designer - Part-Time Basis

As a Chef de Rang at our 2* Michelin restaurant, ION Harbour, you will play a pivotal role in creating an unforgettable dining experience for our guests. You will be responsible for providing exceptional service, overseeing the smooth flow of service in your section and ensuring that each guest receives personalised attention and satisfaction.&nbsp;&nbsp;
As a key member of our service team, your attention to detail, polished communication skills and passion for delivering world-class dining experiences will be essential to the success of our restaurant.&nbsp;&nbsp;
Duties &amp; Responsibilities
<ul>
<li>Delivers an exceptional standard of service, showcasing attentiveness, warmth and professionalism to create a memorable dining experience for our guests.&nbsp;</li>
<li>Ensures tables are impeccable set with appropriate utensils, glassware and tableware before guests are seated.&nbsp;</li>
<li>Supervises and manages a designated section of tables, ensuring efficient seating, order taking and overall guest satisfaction.&nbsp;</li>
<li>Demonstrates confidence and expertise in tableside food preparation, showcasing culinary skills and menu knowledge.&nbsp;</li>
<li>Engages with customers in a polite and personable manner, making recommendations and providing suggestions to enhance their dining experience.&nbsp;</li>
<li>Takes accurate orders from customers, checking for any special dietary requirements and making appropriate suggestions accordingly.&nbsp;</li>
<li>Liaises with the Kitchen and Bar sections to ensure timely preparation and delivery of orders, maintaining a seamless dining service.&nbsp;&nbsp;</li>
<li>Promotes additional menu items, specials and beverages to enhance the overall guest experience and increase revenue.&nbsp;</li>
<li>Monitors guest satisfaction and responds promptly to any issues or concerns.&nbsp;</li>
<li>Collaborates with colleagues in the front and back of house to maintain a harmonious and efficient service environment.&nbsp;</li>
<li>Take measures to reduce waste and minimise costs wherever possible, while maintaining high standards of food quality and service.&nbsp;</li>
<li>Assists in the general upkeep and cleanliness of the restaurant and surrounding areas&nbsp;</li>
<li>Follows all cash handling policies and procedures, including accurately processing payments and maintaining accurate records.&nbsp;</li>
<li>Ensures that breakage and loss of restaurant equipment is kept to a minimum, reporting any issues promptly to the Restaurant Manager or other members of management.&nbsp;</li>
<li>Adheres to all safety, sanitation and food handling standards, ensuring a safe and hygienic dining environment.&nbsp;</li>
<li>Carries out other job-related duties as required.  </li>
</ul>
Qualifications &amp; Experience
<ul>
<li>A minimum of 2 years of previous experience working in a Michelin-starred or fine dining establishment.&nbsp;</li>
<li>Extensive knowledge of food and beverage service protocols.&nbsp;</li>
<li>Superior customer service skills, with the ability to anticipate guest needs and provide personalised attention.&nbsp;</li>
<li>Outstanding communication skills, with fluency in the English language. Knowledge of other languages is considered an asset.&nbsp;&nbsp;</li>
<li>Excellent time management skills, with the ability to prioritise tasks in a fast-paced environment.&nbsp;</li>
<li>Excellent organisational skills and attention to detail.&nbsp;</li>
<li>A team player mindset, with the ability to collaborate effectivelywith others,</li>
<li>Willing to work shifts, including weekends and public holidays.</li>
</ul>
Lifestyle &amp; Career Benefits 
At ION Harbour, we are committed to providing our employees with an exceptional working experience that goes beyond just a job. When you join our team, you will enjoy a wide range of benefits designed to support your well-being, growth, and career development. These include:&nbsp;&nbsp;
<ul>
<li>Competitive salary package including monthly Service Charge on top of the basic salary.</li>
<li>Private health insurance&nbsp;</li>
<li>Healthy Minds Work programme in collaboration with the Richmond Foundation, offering free emotional support and therapy sessions.&nbsp;</li>
<li>Free meals provided during shifts.&nbsp;</li>
<li>State-of-the-art employee quarters for your comfort, featuring showers, changing rooms, lockers, a kitchen and lounging area.&nbsp;</li>
<li>Free transport home after late-night shifts&nbsp;&nbsp;</li>
<li>Complimentary Laundry service for your uniforms&nbsp;&nbsp;</li>
<li>Sponsorship of work permit costs.&nbsp;</li>
<li>High-quality training and development programmes to enhance your skills.&nbsp;</li>
<li>Experience working in Malta's only two MICHELIN star restaurant, alongside a globally renowned chef.&nbsp;</li>
<li>Opportunities for secondments or training visits at Umbrel restaurants worldwide, including the UK and Hong Kong.&nbsp;</li>
<li>A commitment to sustainability and supporting charitable initiatives, giving you the opportunity to actively participate in and drive positive change.&nbsp;</li>
<li>Exciting opportunities for career growth and progression within our global network of restaurants and hotels.&nbsp;</li>
<li>A diverse and inclusive environment where everyone is valued.&nbsp;</li>
</ul>

As a Chef de Rang at our 2* Michelin restaurant, ION Harbour, you will play a pivotal role in creating an unforgettable dining experience for our guests. You will be responsible for providing...

Chef de Rang (Senior Servers)

As a Commis Waiter/Waitress at our 2* Michelin restaurant, ION Harbour, you will play a pivotal role in creating an unforgettable dining experience for our guests. Working closely with the front-of-house team, you will assist in delivering exceptional service that reflects the restaurant’s commitment to excellence.&nbsp;&nbsp;
This is the perfect opportunity for someone who is passionate about the hospitality industry and is eager to develop their skills and knowledge within a high-end restaurant setting. If you have a positive attitude, excellent communication skills, and a willingness to learn and grow, we invite you to apply for this exciting role.&nbsp;&nbsp;
Duties &amp; Responsibilities 
<ul>
<li>Assists in setting up tables with utensils, glassware and tableware in accordance with the restaurant’s standards.&nbsp;&nbsp;</li>
<li>Monitors and maintains the cleanliness and appearance of tables throughout service, promptly clearing used dishes and utensils.&nbsp;&nbsp;</li>
<li>Keeps a keen eye on tables and alert servers if drinks require refilling.&nbsp;&nbsp;</li>
<li>Prepares and serves bread baskets and other condiments to guests.&nbsp;&nbsp;</li>
<li>Collaborates with the Chef de Rang and other team members to take and deliver food and beverage orders accurately and efficiently.&nbsp;&nbsp;</li>
<li>Familiarise yourself with the menu offerings, ingredients and preparation methods to assist guests with any inquiries.&nbsp;&nbsp;</li>
<li>Be attentive to guests’ needs throughout their dining experience, promptly addressing requests and providing exceptional customer service.&nbsp;&nbsp;&nbsp;</li>
<li>Assists in the clearing and resetting tables efficiently after each course, maintaining a clean and orderly dining area.&nbsp;&nbsp;&nbsp;</li>
<li>Ensures that all silverware, glassware and serving equipment are polished to perfection and ready for service.&nbsp;&nbsp;&nbsp;</li>
<li>Maintains an adequate supply of clean linen by retrieving clean linen and delivering dirty linen to the Hotel’s Linen Department.&nbsp;&nbsp;</li>
<li>Ensures that all stations are stocked with the necessary items.&nbsp;&nbsp;&nbsp;</li>
<li>Offers assistance to senior service team members and management as needed to maintain a seamless and efficient dining service.&nbsp;&nbsp;</li>
<li>Follows all safety, sanitation and hygiene protocols to create a safe and pleasant dining environment.&nbsp;&nbsp;</li>
<li>Carries out other job-related duties as required.  &nbsp;&nbsp;</li>
</ul>
Qualifications &amp; Experience 
<ul>
<li>A minimum of 1 year of previous experience working in a Michelin-starred or fine dining establishment.&nbsp;&nbsp;</li>
<li>Possess a genuine passion for providing exceptional customer service and an eagerness to learn and develop within the industry.&nbsp;&nbsp;</li>
<li>Outstanding communication skills, with fluency in the English language. Knowledge of other languages is considered an asset.&nbsp;&nbsp;&nbsp;</li>
<li>Excellent interpersonal skills, with a friendly and courteous demeanour.&nbsp;&nbsp;</li>
<li>Ability to work effectively in a fast-paced environment, while maintaining composure and attention to detail.&nbsp;&nbsp;</li>
<li>A positive and proactive attitude with a willingness to work as part of a team.&nbsp;&nbsp;&nbsp;</li>
<li>Has a strong work ethic and a commitment to upholding the restaurant’s high standards.&nbsp;&nbsp;</li>
<li>Required to work shifts, including weekends and public holidays.  </li>
</ul>
Lifestyle &amp; Career Benefits 
At ION Harbour, we are committed to providing our employees with an exceptional working experience that goes beyond just a job. When you join our team, you will enjoy a wide range of benefits designed to support your well-being, growth, and career development. These include:&nbsp;&nbsp;
<ul>
<li>Competitive salary package including monthly Service Charge on top of the basic salary.&nbsp;</li>
<li>Private health insurance&nbsp;</li>
<li>Healthy Minds Work programme in collaboration with the Richmond Foundation, offering free emotional support and therapy sessions.&nbsp;</li>
<li>Free meals provided during shifts.&nbsp;</li>
<li>State-of-the-art employee quarters for your comfort, featuring showers, changing rooms, lockers, a kitchen and lounging area.&nbsp;</li>
<li>Free transport home after late-night shifts&nbsp;&nbsp;</li>
<li>Complimentary Laundry service for your uniforms&nbsp;&nbsp;</li>
<li>Sponsorship of work permit costs.&nbsp;</li>
<li>High-quality training and development programmes to enhance your skills.&nbsp;</li>
<li>Experience working in Malta's only two MICHELIN star restaurant, alongside a globally renowned chef.&nbsp;</li>
<li>Opportunities for secondments or training visits at Umbrel restaurants worldwide, including the UK and Hong Kong.&nbsp;</li>
<li>A commitment to sustainability and supporting charitable initiatives, giving you the opportunity to actively participate in and drive positive change.&nbsp;</li>
<li>Exciting opportunities for career growth and progression within our global network of restaurants and hotels.&nbsp;</li>
<li>A diverse and inclusive environment where everyone is valued.&nbsp;</li>
</ul>

As a Commis Waiter/Waitress at our 2* Michelin restaurant, ION Harbour, you will play a pivotal role in creating an unforgettable dining experience for our guests. Working closely with the...

Commis Waiters

At Iniala, we believe great talent should never be missed — even when the perfect role is not available just yet.
If there is no current vacancy that aligns with your skills or aspirations, we still want to hear from you. Share your CV and let us know what you’re passionate about and where you see yourself making an impact.
We are always growing, evolving, and looking ahead — and when the right opportunity comes along, you will be among the first we reach out to.

At Iniala, we believe great talent should never be missed — even when the perfect role is not available just yet.
If there is no current vacancy that aligns with your skills or aspirations, we still...