Job Summary

As a Commis Waiter at our two-Michelin-star restaurant, ION Harbour by Simon Rogan, you will play a pivotal role in creating an unforgettable dining experience for our guests. Working closely with the front-of-house team, you will assist in delivering exceptional service that reflects the restaurant’s commitment to excellence. 

This is the perfect opportunity for someone who is passionate about the hospitality industry and eager to develop their skills and knowledge within a high-end restaurant setting. If you have a positive attitude, excellent communication skills, and a willingness to learn and grow, we invite you to apply for this exciting role.

Duties and Responsibilities

• Assist in setting up tables with utensils, glassware, and tableware in accordance with the restaurant’s standards. 
• Monitor and maintain the cleanliness and appearance of tables throughout service, promptly clearing used dishes and utensils. 
• Keep a keen eye on tables and alert servers if drinks require refilling. 
• Prepare and serve bread baskets and other condiments to guests. 
• Collaborate with the Chef de Rang and other team members to take and deliver food and beverage orders accurately and efficiently. 
• Maintain familiarity with the menu offering, ingredients, and preparation methods to assist guests with any enquiries. 
• Be attentive to guests’ needs throughout their dining experience, promptly addressing requests and providing exceptional guest service. 
• Assist in clearing and resetting tables efficiently after each course, maintaining a clean and orderly dining area. 
• Ensure that all silverware, glassware, and serving equipment are polished to perfection and ready for service. 
• Maintain an adequate supply of clean linen by retrieving clean linen and delivering used linen to the hotel’s Linen Department. 
• Ensure that all stations are stocked with the necessary items. 
• Offer assistance to senior service team members and management as needed to maintain a seamless and efficient dining service. 
• Follow all safety, sanitation, and hygiene protocols to create a safe and pleasant dining environment. 
• Carry out other job-related duties as assigned in support of the restaurant and hotel operations. 

Qualifications and Experience

• A minimum of 1 year experience working in a Michelin-starred or fine dining establishment. 
• A genuine passion for providing exceptional guest service and an eagerness to learn and develop within the industry. 
• Outstanding communication skills, with fluency in English. Knowledge of additional languages is considered an asset. 
• Excellent interpersonal skills, with a friendly and courteous demeanour. 
• The ability to work effectively in a fast-paced environment while maintaining composure and attention to detail. 
• A positive and proactive attitude, with a willingness to work as part of a team. 
• A strong work ethic and a commitment to upholding the restaurant’s high standards. 

Other Requirements

• Ability to perform a physically active role, including standing and walking for extended periods and carrying trays and service items during service. 

Working Conditions

• Required to work shifts, including weekends and public holidays. 

Lifestyle and Career Benefits

At Iniala, we are committed to providing our team members with an exceptional working experience that goes beyond a job. When you join our team, you will enjoy a wide range of benefits designed to support your wellbeing, growth, and career development. 

These include: 

• A competitive salary package, including a monthly service charge paid over and above the basic salary. 
• Private health insurance. 
• The Healthy Minds at Work programme, in collaboration with the Richmond Foundation, offering complimentary emotional support and therapy sessions. 
• Complimentary meals provided during shifts. 
• State-of-the-art team quarters for your comfort, featuring showers, changing rooms, lockers, a kitchen, and a lounge area. 
• Complimentary transport home after late-night shifts. 
• A complimentary laundry service for your uniforms. 
• Sponsorship of work permit costs. 
• High-quality training and development programmes to enhance your skills. 
• The experience of working in Malta’s only two-Michelin-star restaurant, alongside a globally renowned chef. 
• Opportunities for secondments or training visits at Umbel restaurants worldwide, including in the UK and Hong Kong. 
• A commitment to sustainability and charitable initiatives, giving you the opportunity to participate actively in driving positive change. 
• Exciting opportunities for career growth and progression within our global network of restaurants and hotels. 
• A diverse and inclusive environment where everyone is valued.